Cannot see items in undeposited funds when I create a bank deposit

Good afternoon ckzraymond,

Welcome to the QuickBooks Community! I will be happy to shed some light. Undeposited Funds cannot function as a bank account; it is only a default, temporary holding account, not a valid bank account. QuickBooks automatically creates this account, so you don't need to make it. 

However, you can correct this by editing the original transactions to point to the correct, default Undeposited Funds account, and then proceed with the standard bank deposit process.  Here's how:

1. Go to the Gear Icon (Settings) and select Chart of Accounts.
2. Look for an account with the Detail Type of Undeposited Funds.
3. The Account Type for this default account should be Other Current Assets, not Bank. 
4. In the Chart of Accounts, find the custom bank account you created and select View register or Run report.
5. Locate the transactions, open each, and look for the Deposit to or Account field.
6. Change the destination account in this field to the default Undeposited Funds (Other Current Asset type) account.
7. Save and close each transaction. 
8. From there, click the + New button (or Create menu) and choose Bank Deposit.
9. In the Bank Deposit window, the transactions you just edited should now be listed under the Select the payments included in this deposit section.
10. Check the box next to each payment you want to include in this specific deposit.
11. Ensure the Account dropdown at the top of the deposit screen is your actual business checking/savings bank account where the money was/is deposited in real life.
12. Verify that the total amount in QuickBooks matches your actual bank deposit slip/statement amount.
13. Select Save and close.

Let me know if you have any questions or concerns! I will be here to assist further. Take care.