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October 29, 2024
Question

change of bank institution

  • October 29, 2024
  • 2 replies
  • 56 views

Hello all,

 

Our bank has been bought by another bank.  How do I change our banks name in chart of accounts?

or do I just stop using that bank and make a new one all together?   not sure how this works for our tax stuff.  Appreciate the help as we are new to this and are a small plumbing company who manages QB in house.

 

 

2 replies

QuickBooks Team
October 29, 2024

Seeing new members join the QuickBooks Community forum excites me, papacoIt’s nice to welcome fresh faces and perspectives to our vibrant community. As you navigate this platform, I want you to know I’m here to assist you every step of the way. Specifically, I’ll help you update your new bank institution in QuickBooks Desktop (QBDT) so that you can manage your finances smoothly and efficiently.   

 

Before we proceed, I'll need to clarify a few things. May I know if the account in question is linked to online banking? If it is, you'll need to disconnect and then reconnect the connection. This process enables the system to recognize the new network between your old and new bank accounts. Before proceeding, please ensure all transactions from the specified account have been categorized or matched.

 

On the other hand, if it isn't connected to online banking you can manually update your bank information in Chart of Accounts. If you also want to use the same register, you may follow this approach:

 

  1. Navigate to the Chart of Accounts page.
  2. Right-click on the bank and hit Edit Account.

  3. Update the Account Name and other necessary information.
  4. Once done, click Save & Close.

 

Alternatively, if you prefer to track your transactions separately, you'll need to set up a new bank account and merge it with the old account. This way, a clear understanding of your financial activities is achieved, ensuring compliance with the various tax policies and regulations. You can connect or manually add it through the Charts of Accounts page. While the decision to modify your bank information ultimately depends on your preferences, setting up a new account may be a more suitable option if it isn't connected to online banking. This approach creates a fresh connection and helps ensure more accurate financial records.

 

I've included a few articles you can visit to learn more about modifying your bank accounts and categorize banking entries:

 

 

By staying informed and organized, one can navigate the financial landscape confidently, papaco. If you have questions or need further assistance, let me know in the comments section below. Thank you for being a part of our community, and we look forward to supporting you on your financial journey.

FishingForAnswers
Level 4
October 30, 2024

@Erika_K  "Specifically, I’ll help you update your new bank institution in QuickBooks Online (QBO) so that you can manage your finances smoothly and efficiently.   "

 

You do realize that this topic is categorized for QuickBooks Desktop and that, therefore, your instructions regarding QBO are about as helpful as a soggy piece of cardboard.

VNAFL
New Member
July 1, 2026

I have the same question. Cadence Bank was merged with Huntington Bank and we now have a new account number and routing. When I go to edit the account in Chart of Accounts, I can only change the bank name and not the routing or account number. I don’t want to create a new bank in QB unless I can merge somehow since all of our business history is with this banking account. I only manually do online banking and do not use the bank feeds.

QuickBooks Team
July 2, 2026

I understand that you do not want to create a new bank account and lose your historical business data. We can definitely update your existing account to reflect the new Huntington Bank details.

 

Even though you manage your banking manually, QuickBooks locks the routing and account number fields if it detects any background service tied to that account, such as direct deposit, e-file, e-pay, or merchant services. Do you use any of these? If so, here is how to unlock those fields and safely enter your new Huntington Bank information without losing your history:

 

For Payroll, E-File, & E-Pay:

 

  1. Go to the Employees menu.
  2. Select My Payroll Service.
  3. Click Account/Billing Information.
  4. Log in with your Intuit ID to update your routing and account numbers for payroll and tax routing first.

 

For Merchant Services (Credit Card Processing):

 

  1. Log in to the online Intuit Merchant Center.
  2. Go to the Account menu.
  3. Select Profile.
  4. Update your deposit bank account settings.

 

If you have more questions about updating your account details, drop a reply below.