check register not showing a running balance. just has N/A in bank column

In the check register, @SallyP1. There is a chance that you have clicked the other heathers that usually will show N/A.

There are only two heathers that will show balances, which are the dates and the reconciled and banking status columns. The other heathers will show N/A, such as reference number, payee, and deposit.

I've attached some articles that can help you manage your Charts of Accounts:

• Add an account to your chart of accounts in QuickBooks Online
• Create subaccounts in your chart of accounts in QuickBooks Online
• Import your chart of accounts to QuickBooks Online

I'll be here if you still have questions about your transactions. Have a lovely day!