Your bank’s connection may be interrupted for any of the following reasons:
If there is a minor or major update in your bank information such as the bank account number
Update on your bank’s website. If you can't find your FI, you can request support for your bank and request it be added
Update your Online Banking Login credentials
Bank outage and other scheduled maintenance
To get this sorted out, as an initial step, you'll want to visit your bank's website and copy its URL. Then, paste it into the Connect an account window's search box. This will let you log in to your correct bank. See the steps below:
Select your bank. If you see multiple options, you may have to repeat these steps to find the correct one.
Enter your bank login on your bank's website, then select Continue.
Once connected, QuickBooks will automatically download your most recent transactions. I recommend editing, assigning, and categorizing your transactions. Also, you can match them to the existing entries in the software. Doing so will help you ensure the accuracy of your financial records.
I want to make sure everything is taken care of for you, so please let me know if you need additional assistance. I'll be here to help. Have a good one, greendoormt-gmai!
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