I appreciate all the troubleshooting steps you did to get the eBay connector working. Let me redirect you to our experts for further investigation.
Since you're still experiencing the same issue after disconnecting and reconnecting, I recommend contacting our support team. They can help examine the connection to provide accurate resolutions. I'll show you how.
Go to the Help icon and choose Search.
Click the Contact Us button and enter your concern.
Press Continue.
Please note our operating hours so you can contact us at your convenience. For other ways to reach us, refer to this article: QuickBooks Online Support.
Don't hesitate to get back to us if you have additional queries about the eBay connector or any other payment concerns. I'll be here for you. Stay safe.
Try opening your QBO account on any private/incognito browser. If the same problem persists, use the trial version of 3rd party connectors to isolate the problem.
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