These articles provide detailed instructions on refreshing the bank connection, checking account settings, and resolving specific account issues.
If the issue persists after completing these steps, I suggest contacting our QuickBooks Online live support team for further assistance. Our support experts can review the issue in detail and provide tailored solutions.
Here's how:
Open the Help panel.
Select the Search tab and enter keywords like "contact support" for answers.
Click on Contact Us.
Choose either Chat or Callback to connect with an expert.
We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.
If you have any more questions or concerns, feel free to reply here.