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2 replies

QuickBooks Team
August 27, 2025

Hello there, Laura. Errors 102 and 324 happen when QuickBooks cannot connect to your bank or when there are issues with your bank account settings. 

 

To fix this errors, I recommend following the troubleshooting steps provided in the two articles below:

 

 

These articles provide detailed instructions on refreshing the bank connection, checking account settings, and resolving specific account issues.

 

If the issue persists after completing these steps, I suggest contacting our QuickBooks Online live support team for further assistance. Our support experts can review the issue in detail and provide tailored solutions.

 

Here's how:

 

  1. Open the Help panel.
  2. Select the Search tab and enter keywords like "contact support" for answers.
  3. Click on Contact Us.
  4. Choose either Chat or Callback to connect with an expert.

 

We are available Monday to Friday, 6 AM to 6 PM PT and Saturday, 6 AM to 3 PM PT.

 

If you have any more questions or concerns, feel free to reply here. 

Level 1
August 28, 2025

@Laura-Quintero 

Try opening your QBO account on any private/incognito browser.