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January 3, 2024
Question

Has anyone noticed that bank deposit "line item detail" appears to be missing now? It appears to be "consolidated" for a given date versus more detailed.

  • January 3, 2024
  • 1 reply
  • 5 views
No text available

1 reply

Adrian_A
Level 8
January 3, 2024

Hello AlWillis,

 

You may be experiencing some browser-related issues. I'm here to help you fix this matter.

 

To begin with, let's open the Bank deposit page on an incognito window. You can use these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Microsoft Edge & Mozilla Firefox: Ctrl Shift P
  • Safari: Control Option P

 

If you're able to see line item details, you may go back to a regular browser and clear its cache. Piled cache can also be the reason for some unexpected issues on the opened pages like QuickBooks.

 

You can also use a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari to isolate the issue further.

 

Furthermore, you can check this article on how you can manage bank deposits: Record and make bank deposits.

 

Keep me posted if you have other concerns about bank deposits.