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January 25, 2022
Question

Hello, For wise business transactions there is no option for "find match" option for wise business payments? Why?

  • January 25, 2022
  • 1 reply
  • 5 views
No text available

1 reply

Level 5
January 25, 2022

I recognize the importance of being able to match transactions in QuickBooks Online with ease, @jason-4stay-com.

There is currently an investigation into the issue of not seeing a Find Match 

option from the banking page when selecting a transaction to match. Rest assured, our product engineers have been made aware of this issue and are working to update the entire system to resolve the issue.

 

I suggest contacting Customer Support so they can add your company to the list of the affected accounts. Aside from that, they can create a case ticket with your account on it. That way, you'll get a notification from us if there's an update about the investigation.

 

Keep in touch by leaving comments below. We're here to help if you have additional concerns with banking or QuickBooks. Stay safe!