How can I get missing transactions to load? When I try to submit a CSV it says they are duplicate but they are not showing on the transactions page.

When you upload a file and it says your items are duplicates, it usually means QuickBooks already has a record of them in its database, but a display glitch, filter setting, or browser cache issue is stopping them from showing up on your screen. To fix this, try adjusting your view filter, refreshing your web page, or clearing your browser cache.

If an item was accidentally deleted or hidden in the past, QuickBooks marks it as Excluded. To check:

1. Go to your Transactions page.
2. Click the Type dropdown at the top.
3. Select Excluded from the list.

Also, double-check your Date range to ensure August and September aren't cut off.

For more help, you can read the guide: Add older transactions to QuickBooks Self-Employed.

Please let us know in the comments what you find when you look at these items. If you still need help, we are here for you.