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How do I fix the wrong ending date on a reconciliation I already completed in QuickBooks Online?
You can't edit the ending date on a reconciliation that's already finished, so the fix is to undo that reconciliation and redo it with the correct date. Whole-period undo is available to a Primary Admin or anyone with the In-house accountant role right within standard QuickBooks Online. You don't need an accountant for this anymore with the new update. If none of those roles are available, you un-reconcile the affected transactions one at a time in the register instead. Here are all three paths.
Fastest: if you're the Primary Admin or have the In-house accountant role (standard QuickBooks Online)
- Go to All apps, then Accounting, then Reconcile.
- Select History by account.
- Choose the account and date range.
- Find the reconciliation, and from the Action column select the dropdown, then Undo.
- Select Yes, then Undo to confirm.
If your accountant has QuickBooks Online Accountant access to your books
- Open the client's Reconcile page and find the reconciliation in the history.
- Select Undo for that period and confirm. See Undo a client's reconciliation in QuickBooks Online Accountant.
If neither role or access is available: unreconcile manually
- Go to All apps, then Accounting, then Chart of accounts, find the account, and select View register.
- In the checkmark column, click each transaction from that statement so the R changes to blank, then Save. See Undo or remove transactions from reconciliations in QuickBooks Online.
Reconcile again with the correct date
- Start a new reconciliation, enter the correct ending balance and ending date from your statement, then check off the transactions and finish. See Reconcile an account in QuickBooks Online.
- To confirm, open the reconciliation report and check the dates and balances.
One caution: if you reconciled later statement periods after this one, unreconciling now can change the beginning balance of those later periods. Work from the earliest affected period forward, or ask your accountant to help, so you don't trade one date problem for a balance discrepancy.
Official sources drawn from:
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