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March 1, 2022
Question

How do I get the dates back on the register? It only says 0

  • March 1, 2022
  • 1 reply
  • 2 views
No text available

1 reply

JessT
Moderator
March 2, 2022

Hi beverlybloom-afl,

 

Let's check to see why you only see 0 on your transaction dates.

 

You'll want to be sure that the DATE column is wide enough to cover the entire date text. If nothing happens when adjusting the width of the said column, you can do the basic browser troubleshooting steps to see if this is caused by random browser issues.

 

To start, you'll want to sign in to QuickBooks using a private browser. This step disables its extensions and stops the cache from saving your browsing history.

 

  • Google Chrome: Ctrl + Shift + N
  • MS Edge and Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
     

If the dates are displayed correctly, you can go back to your regular browser and clear its cache. If not, please try other browsers to isolate the case.

 

Please feel free to share an update after doing the steps above. We're just right here to continue to assist you. Have a good one!