If the originating account is linked, but the receiving account is not (or vice versa), you should go into the Chart of Accounts and add the unlinked account as a bank account. Then you record the transfer in the transaction screen the same as if it was a linked account.
If neither account is linked, then you need to add both accounts in the Chart of Accounts and then you can use the + button to add a bank transfer and record it there. Alternatively, you can go into the bank register of one of the accounts and record it in the bank register.
If you need step-by-step instructions, I can do those as well.
Moreover, if you need to connect those accounts for online banking, we can link them directly from the COA page. Doing so will allow your transactions to be downloaded automatically into the system:
Go to the Chart of accounts page.
Look for the bank account and click the dropdown arrow under the Action column.
Select Connect and follow the on-screen process to link the account.
Finally, if you need to transfer money between company files in the future, this is also achievable in QBO. You may click and review this article as your guide through this task: Transfer funds between companies in QuickBooks Online.
Should you have more queries regarding bank transfers between accounts in QuickBooks or other transactions, kindly reply to this thread. I'll be in all hands to provide appropriate assistance.
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