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C
Creative1
May 20, 2020
Question

How do I turn off QBO Automatic deposits from client credit card payments? I wan to start manually entering the deposits and fees.

  • May 20, 2020
  • 1 reply
  • 14 views
No text available

1 reply

JenoP
JenoPQuickBooks Team
QuickBooks Team
May 21, 2020

Hi there, Creative1.

 

Credit and online customer payments are automatically applied to your invoices in QuickBooks Online. For now, we're unable to change the settings to manually enter deposits and payments. 

 

Let me also share a couple of articles to share in case you might need them in the future:

 

Please visit us again if you ever need more help. 

Regina_Lend_A_Hand_Accounting
Regina_Lend_A_Hand_Accounting
Level 2
May 21, 2020
If the credit card payments are from QuickBooks Payments Merchant Services payment processing, you cannot turn-off the automatic application of the payments to the invoices paid via QuickBooks Payments. But, the "deposits" are not automatic. The QuickBooks Payments go to the "Undeposited Funds" account and are then "matched" to deposits that come into the bank feed, and sometimes there are "multiple" QuickBooks Payments that are "grouped" and then "matched" to bank feed deposits accordingly. So, to clarify, there are NOT automatic deposits, there are ONLY automatic applied invoice payments. And this ONLY applies to QuickBooks Payments Merchant account payments.
A
AmandaKo
August 28, 2024

Is this in QuickBooks Desktop or QuickBooks Online? I am unable to manually create a deposit from a QuickBooks Payment that has been applied to an invoice. 

 

I would really like control over the deposit. What is happening now is that when a customer provides a payment electronically through QuickBooks Payments, the payment is received, it is applied to the appropriate invoice and a deposit is created for all the same date. This is unrealistic. The payment will logically take several days to clear and will likely not actually deposit for at least 1-5 days. That is the date that the deposit needs to be dated for not the payment received date. 

 

Any help on this?

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