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S
Sam shah
November 24, 2022
Question

How to edit or delete credit card in charts of account

  • November 24, 2022
  • 1 reply
  • 12 views
how can you edit or delete existing credit card in charts of account?

1 reply

R
RCVQuickBooks Team
QuickBooks Team
November 24, 2022

I got you covered. Let me help you delete or edit a credit card in the Chart of Accounts in QuickBooks Online (QBO), Sam shah.

 

In QBO, making the account inactive is also deleting the account. When the account is inactivated, it gets removed from the Chart of accounts, and other places where you can choose accounts. If the account has transactions, they remain part of your company data and it will still show through reports. Here's how: 

 

  1. Go to the Gear icon.
  2. Select Chart of Accounts under Your Company.
  3. Find the account you want to delete.
  4. Click the drop-down in the Action column, then choose Make Inactive.
  5. Press Yes to confirm the action.

 

 

 

 

 

Here's an article you can refer to for more details about making an account inactive on your chart of accounts in QuickBooks Online. To edit an account, you can check out this article for the steps and details: Manage default and special accounts in your QuickBooks Online chart of accounts. Then, proceed to Accounts that can be edited, but not deactivated or merged section. 

 

I'm also adding these resources to help manage and organize your Chart of Accounts:    

 

 

Drop me a comment below if you need more help in accomplishing your other tasks. I'll be to assist you further. Have a great rest of the day.

P
PJE3
December 23, 2022

Tried this and all I get when trying to make inactive is a delay for 15 secs and then a notice saying error. Tried all other options like updating consent and reconnecting to the bank which is sucessful ,but when i get back to the banking screen it hasn't updated. Four days ongoing with this issue, any advise would be helpful

Paul 

G
GebelAlainaMQuickBooks Team
QuickBooks Team
December 23, 2022

Thanks for letting us aware of your issue, @PJE3. I'm here to help you with your concern about making the credit card account in the Chart of accounts inactive.

 

We can perform some basic troubleshooting steps to help your browser works better and faster. Cookies and caches can be the reason why you are unable to make your credit card account inactive even if you've followed the process above. Let me guide you through the process.

 

  1. Restart your browser.
  2. Open your account in an incognito or private browser and see if you can make your credit card inactive without error. You may use these keyboard shortcuts to launch a new private window:

 

Google Chrome: press Ctrl + Shift + N

Mozilla Firefox: press Ctrl + Shift + P

Safari: press Command + Shift + N

 

If it works on the private browser, you can go back to the regular browser and clear your browser's cache and continue with your task and making your account inactive. However, if the incognito window didn't work, you can use another supported browser.

 

You can also refer to this article if you have clarification with the process: Troubleshooting browser problems.

 

I've also added this article for more guidance in making your accounts in the Chart of accounts inactive: Make an account inactive on your chart of accounts in QuickBooks Online. This article also includes some steps if you'll want to make your credit card account active again.

 

As always, I'm just a quick post away if you need further assistance. I hope you have a good weekend, and take care!

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