How to permanently clear a $45.88 Undeposited Funds balance created by historical journal entries?
Hi everyone,
I'm managing a client's QBO Canada account via QuickBooks Online Accountant, and I need to permanently zero out an old $45.88 Undeposited Funds balance that carried over from years ago. This balance was originally created by four historical adjusting journal entries—there are no real customer payments attached to it.
When I tried creating a journal entry to zero out Undeposited Funds, it pushed a -$45.88 line item directly into the Bank Deposit / Select Payments to Deposit screen, where it is now stuck lingering.
What is the correct way to completely clear this balance out of both the Undeposited Funds account and the Bank Deposit screen without leaving behind hanging transactions?
Thanks in advance for your help!

