I am trying to approve transactions into quickbooks and they disappear off the bank registry before I can do that

Thanks for taking the time to reach out to the QuickBooks Community, @pmartin1.

How are you doing today? I hope all is well. 

Let's try some basic troubleshooting steps, such as using an incognito or private window with these keyboard shortcuts:
 

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Firefox
• Control + Option +P if you're using Safari.
• Ctrl + Shift + P for Microsoft Edge

Once you're in the incognito browser, please see if the same issue occurs. If not, you'll need to clear the cache from your browser. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your bank transactions. I'm including links below containing the steps to clear the cache. 

• Firefox
• Google Chrome
• Safari for Mac
• Safari for iPad and iPhone
• Microsoft Edge

After clearing the cache, please make sure to restart your browser so the changes can take effect. 

Let me know how it goes. I'm only a reply away if you have any additional questions or concerns. Take care!