I can’t deposit a check and I receive an error message, but nothing is wrong.

Hi, @sophie27. I appreciate those initial troubleshooting steps. Now that the usual fixes have been performed, let's proceed with uninstalling and reinstalling the application. Reinstalling the app wipes the slate clean and gives us a total reset. If the issue persists, contact our live support team. They can investigate this further and assist you with the next steps.

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