I had someone make a paypal payment and it is not in my bank account. Where do I locate the money and how do I get it? I didn't realize this feature was on.

Let's ensure the accurate transfer of funds from your QuickBooks Payments to your QuickBooks Online account, Gwen.

First off, could you please clarify if you chose the PayPal payment method? If so, the money will be sent to the bank account linked to your QuickBooks Payments. To verify, you can find this information on your bank statement.

If you are transferring money from an external account, it usually takes 3-5 business days, which is the standard processing time for ACH transfers. The money will first be deposited into your QuickBooks Payments account before being transferred to your QBO bank account.

Nevertheless, here's an article for future help that can help you get FAQs about QuickBooks Payments works in QuickBooks Online: Common questions about QuickBooks Payments deposits in QuickBooks Online.

If you're referring to something else you can just go back to this thread for us to assist you further. Stay safe always.