I opened a new checking account at Chase Bank, which is connected to my existing Chase login. The new account does not appear in the QB list of Chase accounts. Help?

Thank you for sharing the details of what you’ve tried so far, @TGO. Since you’ve already tested QuickBooks in a different browser and your new Chase account is still not showing up, we recommend reaching out to our support team to review your account and assist you further.

Here’s how to contact support:

1. Click the Help/Question Mark icon in the upper-right corner.
2. Go to the Search tab.
3. Type ‘Contact Us’ in the search bar.
4. Select Contact Us.
5. Choose Start a chat or Get a callback to connect with an agent.

Support hours:

• Chat Support: Monday–Friday, 6:00 AM to 6:00 PM PT.
• Phone Support: Monday–Friday, 6:00 AM to 6:00 PM PT.

Feel free to reach out if you have additional questions.