Hi there, John. I'm here to help you with adding a picture or attachments to your expense transactions.
If I may ask, may I know the specific error message you're getting when trying to attach a picture to your first expense? This way, I can gather enough resources and check for open investigations.
For the time being, I recommend signing in to QuickBooks Self-Employed (QBSE) using a private browser, then add the picture from there. It's the best place to check if the issue is within the browser you're using. To save you time, you can use either of these keyboard shortcuts:
Google Chrome: Ctrl + Shift + N
Safari 11 or newer: ⌘ + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Microsoft Edge: Ctrl + Shift + P
Once done, here's how you can attach the image to your expense transaction:
Go to the Transactions menu at the left pane. If you're on an Android phone or tablet, select the menu ☰ icon and then Transactions.
Find and select the transaction you want to attach the receipt to.
If there's anything else you need help with adding a picture or an image to your expense transactions, let me know by adding a comment below. I'm more than happy to help. Have a good one!
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.