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April 14, 2026
Question

Is the QBSE Etsy integration still supported?Has it been deprecated or removed?

  • April 14, 2026
  • 1 reply
  • 3 views

My QuickBooks Self-Employed Etsy integration stopped importing transactions after February 8, 2026. Reconnecting fails with /api/v1/etsy/callback returning a 404. Multiple users are reporting the same cutoff. This does not appear to be a normal user-side connection problem. I already spent nearly an hour with support. They acknowledged the integration is broken, gave me no fix, no timeline, and no incident ID, and then tried to steer me toward QuickBooks Online instead. That is not an acceptable response to a broken core feature in QBSE. Please answer these questions directly: Is the QBSE Etsy integration still supported? Has it been deprecated or removed? Is there an active incident tracking this? Is there any plan to fix it, or is this permanent? Why were paying users not notified before losing a core feature? Will affected users receive any refund or credit for paying for a product that no longer works as advertised? This is not a troubleshooting issue. Incognito does not fix a 404 callback endpoint. Reconnecting does not fix a broken backend integration. Manual CSV import is not an equivalent replacement for an automatic Etsy sync. If this integration is no longer being maintained, please say so clearly. What is happening right now is worse than a temporary bug: customers are paying for a product with a broken core feature and being redirected into upsells instead of getting a direct answer. Right now this looks less like a technical failure and more like Intuit refusing to clearly disclose the loss of a paid feature.

1 reply

JoesemM
QuickBooks Team
April 14, 2026

Hi, Adam. I can certainly understand how frustrating it is to feel like you’re stuck in a loop. To clarify, the QuickBooks Self-Employed Etsy integration is still fully supported.

 

Since your initial contact didn't resolve the issue, I recommend reaching out to our QuickBooks Self-Employed Live Support team once more. They have the tools to screen-share and investigate the backend of your account to find a permanent fix for you.

 

If you have follow-up questions, please let me know. I'm here to lend a hand.