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January 4, 2022
Question

It says I had funds deposited but I don’t see them

  • January 4, 2022
  • 1 reply
  • 4 views
No text available

1 reply

MaryLandT
Level 10
January 4, 2022

A deposited status is a good sign that funds are on their way, bkleinsteiber.

 

Keep in mind that some banks hold onto funds after we deposit them. At this point, you'll need to work with your bank if they require additional steps.

 

If you've checked with your bank but still need help, please chat with our QuickBooks Merchant Team. They can help trace the money for you. 

 

If you need to call them, please refer to this link and dial the phone number: Contact Payments.

 

I'm adding this link to find answers about your funds: Common questions about payments deposits. It includes what payments are included in a deposit and where to see your statements.

 

Stay in touch with me if you have additional questions about your funds. I'll be right here to provide information about this.