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A
af34
May 3, 2024
Question

make a deposit tab not working

  • May 3, 2024
  • 1 reply
  • 5 views

When I use the tab on the make a deposit, it does not go to the next line, it goes to the add a line.  It never did that before.  Any advice

1 reply

L
LeizylMQuickBooks Team
QuickBooks Team
May 3, 2024

I'll make sure you can make a bank deposit in QuickBooks Online (QBO), af34. 

 

We can perform some troubleshooting steps to fix this. It helps us check if the browser is already full of frequently accessed page resources, causing unusual responses.

 

Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, we can return to our default browser and clear the cache to refresh the system: Clear cache and cookies to fix issues when using QuickBooks Online. If it persists, try using other supported browsers: System requirements.

 

Feel free to browse these articles to help handle bank transactions:

 

 

Please keep us posted if you need additional assistance making a deposit. I'm always here to help. Take care. 

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