my on line account has been taken over by a hacker

I understand this is an urgent situation, David. For immediate assistance, you'll have to contact our Live Support team. You can access our support team without logging into your account by using the QuickBooks test drive environment.

Here's how to get started:

1. Access the test drive environment here: Test drive QuickBooks Online.
2. Click the Help (?) icon, then select the Assistant tab.
3. From there, type my account has been hacked or Contact Support to be routed to the security team.
4. Choose Callback to speak with an agent, as account security issues require phone support for faster resolution.

It's also worth noting to check our live support hours to ensure someone is online and ready to assist you.

 
If you can still access your Intuit account login, you can change your password and enable two-factor authentication directly while waiting for support. 
 
We're here to support you during this process. Please feel free to send us an update by clicking the Reply button.