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October 11, 2022
Question

No pop up window after clicking make deposit

  • October 11, 2022
  • 1 reply
  • 8 views

Hello..

 

I have been using qb and this is the second time this happens. ..  I did the receive payment procedure for my paper checks and immediately I went to the make deposit where a window would normally pop up for me to select what received payments I previously captured I want to deposit..  but this time to pop up window..  so I can't make no deposit preventing me from doing my work..  any solutions pls?

1 reply

Level 9
October 11, 2022

We can perform some steps to see the pop-up window again, Memo79.

 

First, download the latest product updates to ensure you have the recent update of QuickBooks. Doing this prevents us from experiencing data corruption and file issues. Here's how:

 

  1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
  2. If a newer version is available, click Install Update.
  3. When prompted, click Install and Relaunch.
  4. When the update is complete, QuickBooks for Mac automatically opens.

 

Once done, we can run the Verify and Rebuild Data within your company file to fix issues.

 

  1. Select File, then select Utilities.
  2. Select Verify Data. Then, OK to close all windows.

 

Then, proceed with the steps outlined in the How to rebuild your company file data section. Check this article: Find the most common data issues in a company file and how we can fix them.

 

We can read through the subjects in our QuickBooks for Mac user's guide to learn how to manage your finances with QuickBooks Desktop for Mac. Also, we can visit this article to learn the new and improved features and fixes in the latest updates to QuickBooks Mac Plus 2022: Release notes for QuickBooks Mac Plus 2022.

 

Don't hesitate to post more if you experience odd behavior and have concerns about recording deposits or any transactions in QuickBooks. Take care and have a good one.

Memo79 Author
October 11, 2022

Thank you..  I will try the update in a little bit.but..  my qb software is probably from 2020..  I surely hope I don't need to buy a new version..  just an update..  I'll come Back to let you know my findings.. thanks