Our automatic matching has stopped working. We used to be able to match up customer payments with our bank deposits. That has now stopped working. Any suggestions?

Good afternoon, @boccatos. 

Thanks for coming back to the Community with another question. 

Since you've already tried some troubleshooting steps, I recommend contacting our Customer Support Team for further assistance. Here's how: 

1. Go to the Help ? icon in the top right-hand corner. 
2. Press the Contact Us button. 
3. Enter your question and hit Let's talk. 
4. Scroll down and choose to Get a callback. 

It's that easy! 

Keep us updated on how it goes. I'm only a post away if you need me. Take care!