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December 6, 2025
Question

PayPal Connector

  • December 6, 2025
  • 0 replies
  • 1 view

Ever since we were forced to upgrade from Connect to PayPal to PayPal Connector, it has been one major issue after another. I'd like to hear from community members and PayPal techs to understand why and what is being done. First, we lost the ability to create rules and split transactions, two key accounting functions. Then, last month PayPal transactions available for Review could not be processed and confirmed, that was hugely aggravating. The latest one was that PayPal transactions weren't even being brought over for review. I was told to disconnect and reconnect which I hate because then I lose the Categorized and Exclusion lists. Worse, once it did get fixed (and I think it is still messed up), it was torturous to review dozens of transactions to check to see if they were duplicated when I reconnected. You have to go back and forth from PayPal register to check transaction under Review because they duplicate them from the date of disconnect/reconnect. To say I hate QBO is an understatement.