PNC not downloading transactions to QuickBooks

PNC did an upgrade last weekend, and now I am not seeing any new transactions coming into QuickBooks. I can see my latest transactions on the PNC website, but no transactions have been downloaded from PNC into QuickBooks since around 10/25. I have been on the phone with Support for a long time trying to resolve. They have created a ticket and said they will get back to me within 3 days. Using QuickBooks desktop 2024 on a PC. i I have a personal account and 5 business accounts and it's the same situation with all of them. Help