I recommend contacting our Live Support Team if you're still receiving charges after canceling your QuickBooks Online (QBO) subscription. They have the necessary tools to review your account and determine the underlying cause of your billing issue. To reach them, you can follow the steps below:
On your QBO account, click on Help (?).
Type in your concern. Hit the Let's Talk option.
Choose Contact Us to connect with a live support agent.
Select Start a chat with a support expert or Get a callback from the next available expert.
If you're unable to use our contact feature within the system, you can dial our number in this link to talk with one of our representatives: QuickBooks Online Support.
Visit these resources if you want to reactivate your account and view your billing history in the future:
Please touch base if you have other inquiries about QuickBooks billings or subscriptions. The Community is always here to provide the necessary resources you need. Have a good one.
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