Still can't link Lowe's Commercial Account.

This is ridiculous! I'm tired of the replies I want the problem fixed. I would be out of business if tool this long to solve a problem!

Thanks for joining this thread, gcasebeer.

I've reviewed our ongoing investigation (INV-87710) about bank error 108 displaying when trying to connect Lowes commercial card accounts and can confirm Intuit's Product Investigations team is still researching the cause of it.

Currently, they recommend signing in to your account with the card issuer (Synchrony) and enrolling in their Multi-Factor Authentication feature. You'll be walked through a security set up process to help protect your account information. Afterwards, you can log back in to QuickBooks and try to connect/update the account again.

If you haven't yet, I'd recommend getting in touch with our Customer Care team and referencing the investigation's case number (INV-87710). They'll be able to pull up your account in a secure environment, conduct further research, and add you to our list of affected subscribers if necessary. This ensures you'll receive email notifications about any updates relating to our investigation.

They can be reached while you're signed in.

Here's how:

1. Use the Help (?) icon.
   
   
    
2. Click Contact Us.
   
   
    
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
   
   
    
4. Select Start messaging or Get a call.
   
   

Be sure to review their support hours so you'll know when agents are available.

There's also some recommended troubleshooting for when error 108 is encountered:
 

1. Sign in to your bank or credit card's website with the same credentials you're using to connect your account with QuickBooks.
2. Check for any updates, messages, or notifications.
3. If you need to take any action(s), the displayed message(s) should give you the details of what you'll need to do.
4. After reviewing and addressing any messages, sign back in to QuickBooks and try updating your bank connection again by using the account's Update option.

If you're still unable to connect your Lowes commercial card with QuickBooks, you can upload transactions manually for the time being.
 

I've also included a detailed resource about working with bank error 108 which may come in handy moving forward: Fix bank error 108

If there's any additional questions, I'm just a post away. Have a wonderful day!

I know you're putting so much effort and time into resolving your concern, @deweyinternation. 

I'll ensure you get routed to the right direction of support to sort out this issue with your Lowe's Commercial Account connection in QuickBooks Online.

Upon checking, the status of the investigations is tagged as resolved. If you are still experiencing this unexpected behavior, we suggest contacting your online support team for further assistance. Here's how you can reach out to them: 

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and Select from the following: Ask the community, Have us call you, or Chat with us.

I'll add this reference for a guide on fixing error 108 in QBO: Fix bank error 108 in QuickBooks Online.

Moreover, you still have the option to import those transactions manually in QBO. Please visit this resource for guidance: Manually upload transactions into QuickBooks Online.

If there's anything else, you need help connecting your accounts. We're always here to guide or assist you whenever you need help. Take care always.

Thanks for joining the thread, mvera.

Let me provide an update about the issue in linking Lowe's Commercial Account in QuickBooks Online (QBO).

Upon checking, the status of the investigation is already tagged as resolved. 

Since you still can't connect your QuickBooks account to Lowe's Commercial Account, I recommend contacting our QuickBooks Support Team so they can further check on this problem in a secure space and provide a resolution. They can also create a ticket for investigation if needed.

Here's how:

1. Log in to your company file in a browser and go to the Help menu.
2. Select Contact Us.
3. Enter your concern, then select Let's Talk.
4. Choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

See this link for more details about the support schedule: QuickBooks Online Support.

Once you have connected your bank and get the latest transactions in QuickBooks, please check this article for future reference in managing your bank transactions in QuickBooks: Categorize online bank transactions in QuickBooks Online.

Please come back to this post if you have other banking concerns about the program. I'll always be happy to assist you. 

Upon checking, investigations associated with Lowe's Credit Card error 108 are already marked as resolved, RREI. No worries, I've got the resolution to get you going.

The error code 108 means a notification from your bank or credit card (CC) institution's website needs attention. They usually contain the following:

• New terms of service
• Notices about maintenance or other site changes
• New offerings

To handle this situation, I recommend clicking the Go to site link below the error code prompt:

Then, log in using your bank credentials and look for any notices from them. If you're required to take some actions about this error, follow the steps indicated in the sent message(s).

After that, try connecting your CC account to QuickBooks again. If you get the same result, I suggest linking the account using a private browser.

Refer to the keyboard shortcut keys below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

If you can seamlessly connect the account using the private session, the problem could be due to excessive data build-up. To fix this, kindly clear your regular browser's cache. You can also utilize another supported browser to narrow down the result.

However, if the issue persists, kindly contact your CC institution so they can help you further. Alternatively, you can upload your transactions directly to your CC account's register.

For comprehensive details about resolving error code 108, check out this resource: Fix bank error 108 in QuickBooks Online and QuickBooks Self-Employed.

You may also access this article once you need guidance with classifying your transactions accurately in the platform: Categorize online bank transactions in QuickBooks Online.

Should you have follow-up concerns about your bank connectivity in QuickBooks, add a reply to this thread. The Community forum is always here for you.