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New Member
July 24, 2026
Solved

Transaction

  • July 24, 2026
  • 1 reply
  • 10 views

In my excluded tab, i keep deleting a bank transaction but it keeps coming back in the excluded tab, i click delete many times already and nothing happened. 

Best answer by Rusimyhr

Start by refreshing your browser page, and then delete the transaction again. This is possibly caused by an unstable internet connection or browser cache interfering with the delete function. 

 

If the issue persists, access your QuickBooks Online (QBO) using a different browser or an incognito window to rule out any browser-related issues.

 

If you have any additional questions, don’t hesitate to drop a comment below.

1 reply

RusimyhrQuickBooks TeamAnswer
QuickBooks Team
July 24, 2026

Start by refreshing your browser page, and then delete the transaction again. This is possibly caused by an unstable internet connection or browser cache interfering with the delete function. 

 

If the issue persists, access your QuickBooks Online (QBO) using a different browser or an incognito window to rule out any browser-related issues.

 

If you have any additional questions, don’t hesitate to drop a comment below.

New Member
July 24, 2026

Thank you!! It worked. I felt pity to myself for forgetting about the refresh button. 

QuickBooks Team
July 24, 2026

You're very welcome. It's great to hear that the refresh resolution suggested by my colleague resolved the issue. No need to feel bad about it; those simple fixes are honestly the easiest ones to overlook, especially when you're focused on getting things done. It happens to the best of us.

 

If you have any other concerns or questions with QuickBooks, don't hesitate to come back to the QuickBooks Community. We look forward to seeing you around.