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C
Citrus1
July 26, 2022
Question

Unauthorized business to business ACH QBooks withdrawals from bank checking account

  • July 26, 2022
  • 1 reply
  • 13 views

I believe fraud is being committed.  How do I talk with a live person at intuit?

1 reply

C
Charies_M
Level 9
July 27, 2022

Thanks for letting us know about this, Citrus1.

 

I appreciate you sharing this incident here in the Community. You can reach out to our QuickBooks Team so they can review the details of the withdrawals.

 

Here's how:

 

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Get a callback. 
  6. Type in your contact info.
  7. Select Confirm my call.

 

You can check out this article for our most updated contact information: Support hours and types.

 

Know that we apply strict guidelines and practices to protect all of your personal information. I'll take note and forward this to our Security Support Team as well for immediate investigation.

 

For more information, you can refer to these articles about suspected fraud:

 

Let me know if you have any other concerns. Should you have any other concerns, don't hesitate to post again or leave a comment below. Take care and have a good one.

C
Cbreeze
June 3, 2023

I have multiple unauthorized intuit withdrawals from my checking account. There is no receipt or info in my account. for the amount. $20. I already subscribe at $55 monthly

M
Maybelle_SQuickBooks Team
QuickBooks Team
June 3, 2023

Protecting your financial security is of our utmost priority, Cbreeze. I'd gladly route you to the right team to handle this issue.

 

I know how relevant security is in handling banking activities. The best option for you is to reach out to our Customer Support Team. They are equipped to investigate and check the charges with your account.

 

Here's how:

 

  1. Click the (?) Help icon in the upper right-hand corner of the dashboard.
  2. Select Talk to a Human.
  3. Enter a short description of your concern and press Enter.
  4. Click I still need a human.
  5. Hit Contact Us to connect with our live support.
  6. Choose a way to connect.

 

Please refer to this article if you want to change your credentials in QuickBooks Online: Update or change your Intuit Account sign-in information.

 

We're always here willing to assist you with any QuickBooks-related concerns. Don't hesitate to click the Reply button below or post in the Community again. Have a nice day!

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