Unreconcile which apparently i can no longer get support from intuit even tho they've done it twice before and the software won't let me proceed without doing it.

Hello there, sherit.

We want to ensure that we can offer the best answer to your concern. But we need more information about what you're going through.

Are you trying to unreconcile or undo a bank reconciliation? Can you provide more details about this? Any additional info will help us provide the appropriate resolution of the issue.

Keep me updated in the comments below. Hope to hear from you as soon as possible. Take care and stay safe!