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May 8, 2024
Question

Vendor pulled an automated payment on the wrong day and reversed the transaction, both show on my bank statement. How do I enter this to reconcile?

  • May 8, 2024
  • 1 reply
  • 5 views

Hello,

 

Our health benefits vendor pulled out the payment for our premium on the wrong day and reversed the transaction. They then took payment on the correct day so I have the information for the accurate bill date and payment date. My problem is that the incorrect date withdrawal and deposit are both showing on my bank statement but I don't have those transactions in QB to check off to reconcile.

 

What is the best way to enter this withdrawal and reversal?

1 reply

Level 8
May 8, 2024

Hey there, @AndreaMK

 

Welcome back to the Community! 

 

The best route would be to use a Journal Entry to record this information. However, I recommend contacting your accountant to be sure that this would be best for your business. 

 

Keep us updated on how the conversation goes. I'm only a post away if you need me again. Take care!