When I download my bank trans. 1 acct is pulling data from the wrong acct. I have ck'd the link and it shows correct acct. Support has been no help. Why??

I've got some information to help you resolve your bank feed issue, Dale.

When downloading bank transactions into QuickBooks Online (QBO), it's necessary to ensure that the correct bank account is linked. Once connected, it automatically downloads the latest available transactions. Your financial institution controls how the data are sent into the program

To address the issue of faulty transactions, review your account through your bank's website. If the issue persists, contact your bank for assistance.

Although you've already contacted our support team, I'd suggest reaching out to them again. They can best assist you in further investigating the issue of pulling bank transactions to a different bank.

To contact our support team, here's how:

1. On the upper right corner of your QBO page, click the Help icon.
2. Choose Contact Us.
3. Enter your concern, then hit Let's talk.
4. Select a way to connect us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

Moreover, you can visit these resources to assist you in managing and matching your transactions accurately:

• Categorize Online Bank Transactions
• Reconcile an Account in QuickBooks

Keep in touch if you have other questions about bank feed issues or any other QBO concerns. I'd be delighted to answer them for you. Stay safe.