When I try to add bank fees to a deposit, QBO won't allow me to use an expense account. What am I doing wrong?

Hello, Nate. 

Thanks for taking the time to do the suggested steps. I'd like to clear up some things about the missing accounts when adding line items on the Bank deposits screen. 

We do have a reported issue on the Bank deposit page where you can't see any accounts from the Add funds to this deposit section. Our engineers are now working to fix this as soon as possible. 

As a workaround, you'll want to use the Batch transactions function to record your deposits with the bank fees. Simply click on the + New button, then select Batch transaction. 

If you have Plus, Essentials or Simple Start, you'll want to switch to Accountant view to see all of your accounts. Do this by clicking the Gear icon, then selecting Switch to Accountant view. 

I would also recommend contacting our support agents. They'll get your contact details securely and add you to the list of affected users. This way, you'll be able to receive updates about the reported issue. 

Here's how to contact them:

1. Click the Help icon at the top right corner of the screen.
2. Go to the Search tab, then click the Contact Us button.
3. In the box, type something like "accounts don't appear on the Add funds to this deposit section" or similar.
4. Hit Continue, then click Chat with us.

After recording your entries with the workarounds, do you need help reviewing your financial data through reports?

I would suggest reading this article to help you run and utilize the Reports feature in QuickBooks: Run reports in QuickBooks Online.

We appreciate your patience as we're working to get the Bank deposit feature back to normal. If you do have any other concerns like recording other entries or managing your lists, let me know and I'll lend a hand again.