I understand that it's important for your business to receive an ACH deposit with QuickBooks Online (QBO), @specialk2832. Let me help you with your concern.
You can accept or receive an ACH deposit or let your customers pay their invoices online if you have QuickBooks Online payments for both your customer's and your convenience. With QuickBooks Payments, you can accept ACH bank transfer from customers to pay for invoices and other sales. And may I know what's the error message when you try to receive an ACH deposit? Let's start with some basic troubleshooting.
You can perform basic troubleshooting while you try the following:
Try using a private or incognito browser. And restart your browser.
In addition, learn how to process an ACH bank transfer for your customers' sales receipt or invoice. And accept electronic customer payments for online invoices and in-person sales. As well as how to process an ACH bank transfer for your customers' sales receipt or invoice.