Why is it taking 7-10 business days for my QuickBooks checking mobile check deposits? It is advertised as 3-5 days, but hasn’t ever been that fast.

It's not the perception we want you to have, Clpearson79.

You're correct that the average timeframe for receiving your funds is within five business days. QuickBooks will notify you once the money is in your account. You also have the option to sign in at any time to view your transaction history.

Since it's now been 10 business days and you still haven't received your funds, I recommend getting in touch with our Live support team. They will help you and provide a solution for the unreceived funds.

Here's how:

1. Log in to your QuickBooks Online account and click on the Help icon.
2. You can choose either the Assistant or Search tab to begin.
3. Enter your issue and click on Contact Us.
4. Then, you'll have the option to either Chat with Us or request a Callback.

I'd also suggest checking the support hours to know the best time to contact them at your convenience.

For more details, please inspect this article: Find out more about mobile check deposit.

You might want to maximize this resource for guidance if you get a chargeback for the payments you processed: Handle chargebacks and retrieval requests for QuickBooks Payments.

Feel free to inform us in the Community by clicking the Reply button below if you have more questions about the mobile check deposit. We're always here to help you!