Question

Why is it taking so long for deposits to show up in QB. Upwards of 3 days. Deposits show in bank, the day of the deposit

Forum|Forum|5 years ago
February 18, 2021
7 replies
48 views

No text available

QuickBooks Online

katherinejoyceO

Level 9

Good day, @cwright2.

I understand the impact of any delays in depositing funds to your business.

Usually, funds reach your deposit bank account within 2-3 business days. This is because it varies depending on the time of day you enter transactions, which financial institution you choose for transactions to be deposited in, and how long it takes your bank to verify and process electronic deposits.

Just in case, you can contact the QuickBooks Payments Support Phone Team if the payment is still not deposited within the given length of time.

I've got you an article that can help you learn more about the delayed deposit in QuickBooks: Why are my funds on hold?.

You can also check out this link to help you find out when QuickBooks Payments deposits your money.

I'll be here if you have additional questions. Have a great day!

katherinejoyceO

Level 9

Hi cwright2,

Hope you’re doing great. I wanted to see how everything is going about the deposits concern you had yesterday.

Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

N

N2FLYN

This is not true. It seems to take 7 to 8 days each time we receive a payment through QB. I wish I had done research prior to choosing this option. So far, very unimpressed.

S

salmaz

hi does anyone know how long it takes for a transfer from quickbooks cash to appear in my bank account takes ?

DivinaMercy_N

Moderator

I've come to provide details on when a QuickBooks Cash transfer will appear on your bank account, @salmaz.

The money movement of the transfer from your QuickBooks Cash accounts depends on how fast your external bank process it. This usually takes 2-5 business days. You can get more information about this by visiting this article: Learn more about QuickBooks Cash accounts and the Cash Flow menu.

You may also want to reach out to our Payment support team to verify the status of the transfer.

Categorizing your QuickBooks Cash transactions to ensure they belong to the correct account is easy. To do this, you simply need to go to the Banking page and categorize them from there.

In case you have other concerns about how long the QuickBooks Cash transfers appear on your bank account, let me know in the comments below. I'll be glad to help. Take care always, @salmaz.

K

kbamrick08

3 days I wish! I am on day 7 and the funds still aren't available in my account. The convenience of processing money thru Quickbooks payments has really been outweighed by the EXTREME amount of time it takes for money to post to my account. My most recent client made payment on 10/1 its 10/8 and still no money. Come on QuickBooks you can do better. You are already making enough money on all the services you provide. Stop holding up the money of small businesses.

B

Bee32

Waiting for 5 days for money to deposit. Now stays reads that it can’t show payment information at this time.
Unacceptable. I’m cancelling the subscription. In 2021 this shouldn’t happen….period.

F

FIB Academy USA

I am having the same problem at this current moment. In 2022, this should not be the case for businesses to received customers payments 7 days later.

J

JasperContracting

I moved from Desktop to online on Jan 1, 2022 and they gave me a new Merchant account number. Ever since then, every deposit made has taken 7 days. I can’t get an answer from anyone. It’s killing our cash flow. Does anyone have any other resources we can use to receive payments electronically besides Merchant services? This is ridiculous!

T

txinspectsteel

I have the same problem on desktop. My client has paid with a credit card, but the funds have not appeared in my account. 10 plus days now. I have called support and get passed from one person to the next. This has consumed multiple hours of my day. Is there a fix? Looking into switching to another company.

G

Giovann_G

Moderator

I know this hasn't been easy for you, txinspectsteel.

We appreciate your patience in taking the time to contact our support team to follow up on the funds for your client's credit card payment.

I've forwarded your complaint to my team, and someone will contact you shortly to discuss your case further. I recommend periodically checking your email or your Community profile to see their recommendations.

If you have other QuickBooks concerns, please don't hesitate to post again here. We're happy to help you.

H

harmonips

I don't understand why there is fees because we already paid everymonth. so they get the money from everywhere. and they can grow from my money that I earn by doing real job

I am waiting since a week (5 days + 2 of the new week without any day off) to get that money and still not present. I am not Mulsk and need the money.

D

DaveK1

I love the excuses they give you about confirming deposits and hold times are normal. I have quickbooks checking for the merchant services and I deposited a check 3 days ago for $141.00. Still is not in my account. Last time I ever mobile deposit a check there again. I thought maybe after a few months of having the mobile deposit it would clear like a normal bank (overnight like my truist and Td bank accounts). Its 2023! These checks clear the banks almost immediately. I can't stand the lies from quickbooks about normal bank hold times. So Ridiculous!!! Oh, and they said after about a month of having the mobile deposit ability on my QBO, the checks would clear faster. Another lie of course. So disappointing.

C

CKCPlumbing

Yes! I’d like to know the same thing!

My account is a couple years old and checks are showing a full week out for availability. This is not acceptable!

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