Why is my bank transfer from my bank to QuickBooks checking still pending? My bank shows the money was moved but still pending on QuickBooks checking.

I transferred on the 12th and it’s the 17th today, it still shows on QuickBooks that it’s pending and it shows on my bank account its been moved. What needs to be done? Also, I decided to use the QuickBooks checking account to avoid the transfer fee I was getting each time my customer paid me. I still got a transfer fee. What’s that about? 

Hello there, @azuponics. We'd want to make sure that we get this sorted out so you can get the funds in your bank account.

As my colleague mentioned, money moves into your QuickBooks Checking account over 3 business days. I advise getting in touch with our Customer Support Team as it has passed the allotted period and is still listed as pending in QuickBooks. To make sure you'll get the money, they have tools that can check the progress of the bank transfer.

To reach them, you may follow the steps shared by my colleague above. For more information about QuickBooks Payments and additional ways to contact them, see this article as well:: Contact Payments or Point of Sale Support.

Let me also provide a few more articles regarding QuickBooks Checking that may be used as supplementary guides and resources:

• Learn more about QuickBooks Checking
• Use your QuickBooks Checking account

If you have any further questions about managing your QuickBooks Checking account in QBO or banking-related issues, don't hesitate to leave a comment below. I'm happy to assist. Take care.