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October 7, 2023
Question

BAS April to June 2023 not posting and July to Sept 2023 not showing

  • October 7, 2023
  • 1 reply
  • 0 views

Hi,

I am trying to prepare and post the April to June 2023 BAS and it is not posting.

Also July to September 2023 is not showing to be able to prepare.

I understand there was an issue that was supposed to be fixed in early August and wondering if there is still an issue? However no email was received to advise this account had been affected.

 

Thanks,

1 reply

JoesemM
QuickBooks Team
October 7, 2023

It's great to see you here in the Community forum, NicolaD1. I would be pleased to provide you with information on how to post your BAS statement in QuickBooks Online. This will ensure that your taxes are accurately recorded.

 

Did you encounter any error messages while attempting to post your April-June BAS, it would be helpful to investigate the issue further. However, to ensure that you can successfully prepare and post your BAS statement in QuickBooks Online, I recommend reaching out to our Customer Support Team. They will assist you in recording the BAS statement accurately and verifying its alignment with the ATO requirements and your records in QuickBooks Online.

 

To reach them, here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Go to the Help menu at the upper right.
  3. In the Search bar, type Contact Us.
  4. Click the Contact Us option.
  5. Choose Callback.
 
For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

Additionally, I'll be sharing these resources that will help you lodge your BAS and record a GST payment in QuickBooks Online:

 

 

Please don't hesitate to leave your comments below if you have any further questions regarding BAS posting in QuickBooks Online. I would be delighted to assist you. Have a good day.