Can I delete my account?

Yes, you can, Maitland. While we're sad to see you go, we'll help you unsubscribe to your QuickBooks Online (QBO) account.

Upon canceling, we're unable to automatically delete your account to allow users to retrieve and download their data within one year from the date of cancellation.

If you bought directly from Intuit, please follow the steps below to unsubscribe or cancel your QBO subscription.

1. On your QBO account, go to the Gear icon and select Account & Settings.
2. Click the Billing & Subscription tab.
3. Select Cancel.
4. Follow the on-screen steps to continue.

For additional steps on canceling your account depending on where you bought your subscription, please see this article: Cancel your QuickBooks Online subscription or trial.

Moreover, I'll keep this guide available if you need to resubscribe to your QBO account to continue where you left off: Resubscribe to or reactivate QuickBooks Online.

We'll be glad to have you back in the Community space if you have other questions about unsubscribing from your account. We're always here to help. Stay safe and wishing you continued success!