Can someone help with bank disconnect. My ING account hasnt synced since 10th May.

Try opening your QBO account on any private/incognito browser. Did you encounter the same problem?

I appreciate your effort for such doing troubleshooting process, enquiry1. Let's perform manual update to other supported browsers to check if the current you're browser is the problem with synching your transactions in QuickBooks.

First, open another browser so we can proceed on refreshing your account next:

1. Login to your QuickBooks account.
2. Go to the Gear icon and select Manage accounts.
3. You'll be routed to the Bank accounts page.
4. Click the Refresh all  button.

If the issue persists, I suggest to manual importing your bank transactions via Excel CSV file to QuickBooks:

1. Go to the Gear icon and select Import transactionss.
2. Follow the onscreen steps to upload the CSV file.
3. Select Import.

It's best to get in touch with your financial institution to help you in the synching process if there are changes on their end. They can provide additional set of steps that you can perform to get rid of the issue.

If you disconnect a bank account, it will remain active within QuickBooks, but QuickBooks will no longer be able to access your transactions from the bank.

You can reconnect your bank account in QuickBooks, but you will need to obtain permission from your bank again. This involves completing a new Client Authority Form and sending it to us..

Once the syncing issue has been resolved, please note that the imported transactions will be duplicates of the transactions that were downloaded automatically from your bank. In that case, we need to delete those manually imported transactions. To remove all the transactions, please go back to the Import transactions page and click the trash icon.

Moreover, keep your transactions categorized each time you add them in QuickBooks. Your self-employed business can be organized in terms of income and expenses, allowing you to determine the most impactful areas: Categorize transactions in QuickBooks Self-Employed.

If you have other questions or concerns about online banking in QBO, please comment below. I'll be sure to get back to you. Have a nice day.