If you have tried to search using your bank's name and bank's URL and still can't connect, or if your bank doesn’t appear, request support for your bank. Let me show you how to submit a request to add your bank.
Go to Banking tab.
Select Link account.
Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
If you’re still unable to find your bank, select Request.
Enter your bank's web address (URL) in the field provided, then select Request.