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February 7, 2020
Question

In banking my direct feeds will update two accounts but not third then says Complete secure connection ???

  • February 7, 2020
  • 1 reply
  • 5 views
No text available

1 reply

MaryLurleenM
Level 6
February 7, 2020

Hello there, ashgsmith

 

Let's try to manually update your account. This fixes banking errors and refreshes your connection.

 

Here's how:

  1. Select Banking on the left pane.
  2. On the Banking page, click on Update.
  3. If prompted, enter your Multi-Factor Authentication (MFA) credentials and select Continue update.

If you're still unable to get updated transactions, let's use the WebConnect feature. This allows you to import new data and then download them into QBO.

 

If you have other questions, you can always leave a reply. I'll be more than happy to help.