Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
September 26, 2023
Question

Why don't bank accounts automatically refresh

  • September 26, 2023
  • 1 reply
  • 0 views
why don't bank accounts automatically refresh

1 reply

Level 4
September 26, 2023

Thanks for posting in the Community, jindabyneglass,

 

I understand how seamless it would be to allow QuickBooks to download bank transactions automatically. Which bank are you trying to update? Are there any errors showing in QBO? 

 

If you're bank feeds is not automatically downloading the bank feeds, let's click on the Update option in the Banking screen.

 

If you've been experiencing the same behavior for multiple times where your transactions does not automatically feed in QuickBooks Online without having to click the Update button manually. I recommend contacting our Customer Care Team . That way, they can further check the connection in the background.

 

Here's how:

 

    1. Log in to your QuickBooks Online account.
    2. Go to the Help menu at the upper right.
    3. In the Search bar, type Contact Us.
    4. Click the Contact Us option.
    5. Choose Callback.
     
    For support availability time, feel free to view this article: Get help with QuickBooks products and services.

 

For any questions and clarifications, you can check out these help articles for your guidance.

 

Drop by again if you have concerns about your entries or your data in QuickBooks Online. I'll be right here to answer them for you.