Can’t save receipts for review via phone app

If you are using an Android device, we can perform some basic troubleshooting steps to help resolve the issue and ensure you can upload your receipts.

Here's how to do it for Android:

1. Go to Apps.
2. Select the QuickBooks app.
3. Tap Storage and choose Clear Data.

However, if you are using an IOS device. I recommend contacting our Intuit Experts directly. They can thoroughly check the matter and confirm whether the issue might be related to how data syncs on your device.  

In the meantime, you can try manually uploading your receipts by opening the specific transaction and clicking on Add notes and attachments.

Please feel free to leave a comment below if you have any other questions about uploading receipts.

If you are using an Android device, we can perform some basic troubleshooting steps to help resolve the issue and ensure you can upload your receipts.

Here's how to do it for Android:

1. Go to Apps.
2. Select the QuickBooks app.
3. Tap Storage and choose Clear Data.

However, if you are using an IOS device. I recommend contacting our Intuit Experts directly. They can thoroughly check the matter and confirm whether the issue might be related to how data syncs on your device.  

In the meantime, you can try manually uploading your receipts by opening the specific transaction and clicking on Add notes and attachments.

Please feel free to leave a comment below if you have any other questions about uploading receipts.