First Citizens Bank Error (105)

Welcome to the QuickBooks Community, @bojudd.

I'd be glad to explain what this error is meant and help you reconnect your account.

A bank error code 105 usually means a problem from your bank's end. Their website may be undergoing some maintenance or have server issues. This can stop the online bank connection to QuickBooks.

You'll have to check your bank or credit card's website to make sure everything is working on their end.

Then, manually update the online bank connection in QuickBooks by following these steps:

1. Sign in to QuickBooks Online.

2. On the left panel, click Banking or Transactions > Banking.

3. Select the Update button.

Here's a sample screenshot for a visual guide:

If you still see error 105 after the update, I'd recommend reaching out to our Customer Support Team. They can investigate more of what's causing this error and help you fix it.

Here's how:

1. Click the Help icon located in the upper right-hand corner.

2. In the Help window, click the Contact Us button located at the bottom.

3. Enter your question and click Let's talk.

4. Choose either Start a chat or Call us.

Once everything is fixed and you're bank account is connected, QuickBooks will automatically download your transactions. Then, you'll need to organize your transactions by categorizing them.

Should you need any additional assistance managing your bank accounts, you can leave a comment below. I'll be sure to get back to you, @bojudd.