Hi there, @noeleenmulcahy. It's good to see you posting in the Community space.
To answer your first question, yes you can in which the Undo option for a reconciled period is only available in QuickBooks Online Accountant (QBOA). To undo them in batch, you'll want to let your accountant do it. Give them this article for a guide: Undo and remove transactions from reconciliations in QuickBooks Online.
Once done, start doing the reconciliation process again. I recommend, comparing your bank statement with what was recorded in your QuickBooks Online account.
For a complete guide in reconciling transactions, see these helpful resources: