Hi since the last update on the app I now can't match invoices to bank transactions it comes up with error code gbo 16343 Google says this isn't even a correct code.

The error code QuickBooks Online -16343 is related to a temporary synchronization glitch that can cause transaction-matching issues and app lag. Refreshing the app data will clear these issues and resolve the error code.

Here’s how you can refresh your QuickBooks Online Mobile App data, based on your device type: 

For iOS devices:

1. Open Settings and tap General.
2. Go to iPhone Storage and select QuickBooks Online.
3. Tap Offload App. This process will free up storage but keep your app documents and data safe.

For Android devices:

1. Tap the Menu in the app and then tap More Options.
2. Select Settings and tap Refresh Data.
3. Confirm by tapping YES.

If refreshing the data does not resolve the issue, you need to uninstall and reinstall the app. This will ensure you have the latest version and can clear any lingering data issues.

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